Get back to your customers faster in a way they enjoy

 

When someone has a question about your business, chances are they’re just going to leave your site altogether rather than searching for a support email. With so many options out there, people are too busy to spend time looking for answers. But when you give them the option to easily contact you via Facebook Messenger right from your website, this feels like a quicker, more familiar way to get in touch. You can get back to them just a few hours later and they will get your reply directly to their mobile device. No more replies getting lost in an inbox with (probably) hundreds of emails!

 

Customize the user experience

 

Choose if you want to have just one person that can be contacted or multiple team members—it’s possible to add every one of your teammates. In addition, you can select different types of designs for the contact button itself, including animations, location on the screen, its general style, and more.

 

Fully functional across desktop & mobile

• Desktop: If customers have Facebook Messenger installed on their desktop, it will open the app. If they don’t have it installed, it will open in Messenger Web.
• Mobile: Facebook Messenger app will be opened right away.